Friday, September 16, 2011

407 ETR Complaints

The 407 ETR gets 70-100 complaints about billing monthly, not to their office....but to the Ministry of Transportation. You are not alone. 

Complaints about 407 ETR often fall on deaf ears....who can blame them. They must gets thousands of complaints a week!

The company 407 ETR is owned by a Consortium "Spanish construction firm Cintra Concesiones de Infraestructuras de Transporte, Australia's Macquarie Infrastructure Group and Montreal-based SNC-Lavalin Inc."


1. The illegal action or practice of lending money at unreasonably high rates of interest.
2. Interest at such rates.  More »

Back in the 90's their method of charging up to 100% interest was deemed to be Usury. Later, this was rescinded in court since the province didn't want to buy the highway back at an inflated price.  

I guess it's not usury, Raqueteering maybe?


Main Entry: rack·e·teer·ing
Pronunciation: "ra-k&-'tir-i[ng]
Function: noun
1 :  the extortion of money or advantage by threat or force
2 :  a pattern of illegal activity (as extortion and murder) that is carried out in furtherance of an enterprise (as a criminal syndicate) which is owned or controlled by those engaged in such activity —see also Racketeer Influenced and Corrupt
I don't use the highway out of principal, however I still get bills because the wife does.

If you don't pay the bill get ready for them to enter the unpaid bill on your credit report. 

If you still don't pay, you cannot renew your licence plates or license. 

There are always issues when a private company is given too much power over their customers. 

3 years ago I paid fees they attributed to me from 10 years ago totaling $1200.00  

The statute of limitations in Ontario is 2 years. 

Government can go back 7 I believe...but the 407 can apparently go back 15 years, attibute interest and penalties and that can lead to a nasty surprise. 

They have no government oversight. They can bill what they want and the government gives these Spanish pirates more power than Revenue Canada.

They typically don't answer the phone if you call...and mail is disposed of unless it is registered. 
Good luck with these Shysters known as 407 ETR.  
Here are some resources you may find entertaining. Please add any others people might find interesting in usual comments are wide open in this blog, so have at it! Give us your complaints!