Inherently evil corporation or just an idiot corporation? We don't know.
Whirlpool is one of the largest appliance makers worldwide. They have swallowed up Maytag and many others so you need to be cautious. Look carefully at the flimsy hardware and latch catches, the brittle plastic parts. Keep in mind that these appliances are some of the most competitively priced in the market. Every component is made from Low Bid Suppliers... as cheap as they can do it.
It is not made to last, it is made to be cheap. They make their money by supplying appliances every 3 or so years.
We spent $2000 on a Whirlpool Duet Sport washer and dryer... and took it to the dump after paying a service rep from Sears for his opinion. His $128.00 opinion was neither appliance was worth fixing after 2 years.
Computer controls... both washer and dryer were malfunctioning. Vibration and moisture had caused them to short circuit.
The bearings on both the washer and dryer, one had failed and the other was about to.
The fins had fallen off the dryer.
The door closing hardware had broken on the washer, and we were using a piece of wood to hold the door closed.
The motor would suck change in and cause an error every month or so, and when that happens you had to fish it out and drain it manually.
I called Whirlpool and asked if anything could be done... whether they were all lemons or something. They said I was out of warranty and out of luck. I would have to buy another washer and dryer. No discounts, no credit towards another one... no respect whatsoever.
I did consider dumping them off at Whirlpool head office in Mississauga, however that may end up being more trouble than it was worth.
Check the web before you buy... there are many thousands of disgruntled customers out there.
I left them out front for 2 weeks before the sight of them sitting there just made me insane. In my neighborhood anything left within sight of the road that looks to be valuable is gone in minutes. I've seen broken chainsaws go in 15 minutes, an arbor in the middle of my front yard was gone in 4 hours. (I didn't even get a picture).
2 modern looking whirlpool duet appliances... Nobody wanted them. After a few days I put a price on them... even that didn't attract someone to take them.
To be candid, paying to get rid of these was the single greatest insult to my intelligence.
It cost me $15 to dispose of these... so yes, I did take a few whacks as I dropped them off the back of the truck.
We sent a letter to whirlpool addressed to the president that made us feel a little better... no response.
We also sent a complaint by Email... no response, but now we get spam emails that look like this.
This week we were offered an extended warranty on our whirlpool duet by mail...only $500 and something dollars--only a year after they went to the dump.
Do NOT let your friends or family buy any whirlpool appliances ever. It could be an incredible waste of money.